I’m sure you’ve all been eagerly awaiting this follow up to my 2010 recap post, so I hope that the suspense hasn’t been too painful! If you haven’t read that one yet, go ahead and take 2 minutes to get up to speed.
Okay, ready? Good! I first and foremost want to address my scheduling situation. I had already filled my schedule through May of 2011 (my clients are amazing!) before I knew I was pregnant, so I’ve already cut off my spring/summer season after that point. I do have a lengthy waitlist for this spring, but I don’t expect any cancellations unfortunately. I will be taking an extended maternity leave from June through the end of the year. Yes, that is rather long, but little ones are only so little for such little time (follow me?), and I could honestly use the opportunity to work on some side projects and personal projects that have been brewing for quite awhile. I plan on being back in business for the start of 2012! Now, here’s where the crazy part comes in. The large bulk of my Spring 2012 (yes, 2012) schedule is already booked thanks to some 2012 seniors (and parents) with serious foresight (again, you all blow me away!). I do have a couple of spots left, and I will be keeping a cancellation list until contracts are sent out and deposits paid either over the summer or early fall. Of course, I do have openings available for newborn sessions – it would be unfair to leave them out since they haven’t been conceived yet.
So, what does all of this mean for current and former clients? I will have a firm order cut-off of June 4th for design and specialty products (cards, albums, storyboards, etc.) and June 11th for print orders. I will NOT be taking orders, reorders or otherwise, after this point. I need to make sure that I have everything wrapped up prior to our little one’s July arrival. Please mark your calendars if you are hoping to place an order between now and then!
Okay, picture break! Here’s my hubby and precious Emory (big-sis-to-be) over Thanksgiving:
Are you still with me? Great! I also wanted to make note of some things I’ve implemented this year to really enhance your client experience with Lindsay Horn Photography. First and foremost, I’ve devised a questionnaire that I’m asking all of my clients to fill out and return before our pre-session consultation. This allows me to get a feel for exactly what you are hoping to achieve with your portrait session, from the session itself to the end products that you will so proudly display. They’ve been immensely helpful so far in achieving this goal! Whenever possible, I’m also scheduling our pre-session consultation in person and at your home if that is something you are comfortable with. I feel like meeting my clients face-to-face ahead of time makes the session go so much more smoothly. The client gets the opportunity to get to know me a little and get a feel for my personality, and I get to do the same! This helps put everyone at ease once the session day rolls around. Meeting in your home is wonderful for a few reasons. First, I love the chance to peek at wardrobe ideas and give some “live” advice and direction on the spot. It’s also a great opportunity for me to look at wall space or other areas where you have hopes of displaying your portraits - I always come prepared with measuring tape in hand! Lastly, I’m able to show you samples of every product that I offer as well as how and where you might use it in your home. All of this information helps me to plan you session more efficiently.
I’ve spent a significant amount of time creating a new set of client documents to help guide you through the entire process as well. They include a complete Welcome Packet, a 2011 Product and Pricing Catalog (with pictures!), and a Client Ordering Planner which will help you determine your print and product needs and walk you through the ordering process. Of course, I’m also available to help as well, but these fabulous tools go a long way towards making your experience all the more sreamlined and enjoyable. And forget the Product Guide, I’ve added several new products to my offering for 2011 that you are going to FLIP over!
As I mentioned in my previous post, I had some other big plans that had to be put off over the holidays, but I plan on working those up and having them ready to go for 2012. These incude a nifty Wall Display Guide, a new organic line of products, gorgeous custom framing, and few BIG ideas that I can’t share just quite yet. Thank you as always for your continued support, and I hope you’ll stick around when things slow down the latter half of this year … I promise I’ll still have images to share – likely a bunch of these two and our newest addition!